PRIVACY STATEMENT – CLOSED BRIDGING FINANCE LTD

In this Privacy Policy, references to “we”, “us” and “CBF” are to Closed Bridging Ltd, a company incorporated in England and Wales (registered number 08677420) whose registered office is at Amelia House, Crescent Road, Worthing, West Sussex, BN11 1QR, who will be the controller of any personal data processed as described in this Privacy Policy.

 

At Closed Bridging Finance Ltd we respect your right to privacy, and we continuously review our systems to ensure that all data and information provided by, or about, our customers are held securely and are properly protected.

We will only use information held about you lawfully in accordance with the terms of the General Data Protection Regulation 2018 (GDPR).

Our privacy policy sets out how any personal data obtained from you will be processed by us.

Please read this policy carefully to ensure you understand our practices relating to the storage, use, and sharing of your personal information.

YOUR INFORMATION

You may give us information about yourself via our website, email or telephone, throughout our application or verification process we may collect information from you, including the following personal information:

  • Your name & title, date of birth, identification documents.
  • Your current address, phone numbers and email address.
  • Financial information including your bank account details.
  • Information provided by third parties including credit reference and fraud prevention agencies, existing lenders or others.

Personal data collected by CBF is collected to make sure that we can provide the best possible service to our customers and to allow us to work effectively with our partners, associates and affiliates as well as efficiently managing our staff, consultants and agents.

We use the information held about you in the following ways:

  • To verify your identity.
  • To allow us to provide you with information and services you request from us.
  • To notify you about changes to our service.
  • To carry out our obligations that may arise from any contracts entered into between you and us.
  • To process any application for finance on your behalf.

We may combine information we receive about you from other services with the information you provide to us.

SHARING INFORMATION

We are committed to maintaining high standards of anti-money laundering and fraud prevention. Therefore, where we are under a duty to do so, we will share your personal data in order to comply with legal obligations. We may share your information with certain law enforcement, fraud protection agencies, and credit reference agencies. In addition, it may be necessary for us to share your information with carefully selected external partners to assist us in providing services to you. Third parties may include valuers, solicitors, investors, lenders, specialist brokers & finance packagers.

When we share information with third parties, we only disclose the personal information that is necessary. Where it is necessary for us to share information in such circumstances, third-party service providers shall store your data confidentially and we shall take reasonable care to ensure that it is only used for the purposes of providing services as directed by us.

When you provide information about other people, e.g. details about directors, members, partners, shareholders or beneficial owners other than yourself then you confirm that you have their consent to provide CBF with this information. You also confirm that they have read, understood and agree to the terms of this Privacy Policy including how we may use such information.

CONTACTING YOU

We and our external partners may contact you by telephone, email or post for the purposes of our dealings with you.

We may also contact you to inform you about products and services which we believe may be of interest to you.

We will ask for consent in order to use your information for marketing purposes, you have the opportunity to opt out of receiving this information at any time by clicking “unsubscribe” at the bottom of our emails.

Please contact info@closedbridgingfinance.com if you have any questions regarding the ability to unsubscribe from our marketing communications.

STORING YOUR INFORMATION

Information we hold about you will generally be stored within the EU. It may where necessary be transferred outside the EU, however, if transfer does take place we will ensure that any processor involved will have the necessary controls in place to comply with GDPR security requirements. We will store your personal information on our systems as long as is necessary for the relevant activity or as long as agreed in any contract we have together.

We will take every possible precaution to ensure that your data is treated securely and in accordance with our privacy policy.

ACCESS TO YOUR INFORMATION

The GDPR provides you with a range of rights regarding your personal data.

You can request that CBF provides you with access to all the personal data we hold in a portable format, together with the right for your data to be corrected, deleted, and made up to date.

We are legally obliged to send you a copy of this information free of charge, within one month of receipt of your request. We may request a reasonable fee in the event of a large or repeat request. We may extend this period by a further two months if required, though, we will inform you within one month of the receipt of the request and explain why the extension is necessary.

If you wish to make a request regarding any of these rights please do so in writing to the following contact:

FAO: Compliance Manager
Closed Bridging Finance Ltd, 8 Hinton Fields, Kings Worthy, Winchester, Hants SO23 7QB

CHANGING OUR PRIVACY POLICY

Any future changes to our privacy policy will be posted on our website. Please check the website to be made aware of any changes.

CONTACTING US

We and our external partners may contact you by telephone, email or post for the purposes of our dealings with you. We may also contact you to inform you about products and services which we believe may be of interest to you.

We will ask for consent in order to use your information for marketing purposes, you have the opportunity to opt out of receiving this information at any time by clicking “unsubscribe” at the bottom of our emails.

Please contact info@closedbridgingfinance.com if you have any questions regarding the ability to unsubscribe from our marketing communications.

STORING YOUR INFORMATION

Information we hold about you will generally be stored within the EU. It may where necessary be transferred outside the EU, however, if transfer does take place we will ensure that any processor involved will have the necessary controls in place to comply with GDPR security requirements. We will store your personal information on our systems as long as is necessary for the relevant activity or as long as agreed in any contract we have together.

We will take every possible precaution to ensure that your data is treated securely and in accordance with our privacy policy.

ACCESS TO YOUR INFORMATION

The GDPR provides you with a range of rights regarding your personal data.

You can request that CBF provides you with access to all the personal data we hold in a portable format, together with the right for your data to be corrected, deleted, and made up to date.

We are legally obliged to send you a copy of this information free of charge, within one month of receipt of your request. We may request a reasonable fee in the event of a large or repeat request. We may extend this period by a further two months if required, though, we will inform you within one month of the receipt of the request and explain why the extension is necessary.

If you wish to make a request regarding any of these rights please do so in writing to the following contact:

FAO: Compliance Manager
Closed Bridging Finance Ltd, 8 Hinton Fields, Kings Worthy, Winchester, Hants SO23 7QB

CHANGING OUR PRIVACY POLICY

Any future changes to our privacy policy will be posted on our website. Please check the website to be made aware of any changes.

CONTACTING US

Any questions, comments, or requests regarding our privacy policy are welcomed and should be addressed to info@closedbridgingfinance.com

 

CORRESPONDENCE ADDRESS

Closed Bridging Finance Ltd, 8 Hinton Fields, Kings Worthy, Winchester, Hants SO23 7QB
Tel: 01962 885927
www.closedbridgingfinance.com
ClosedBridgingFinance.com is a trading name of Closed Bridging Finance Limited, Registered in England. (Company No 08677420)
VERSION 2: 31/01/2020

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